How to Request Access to a Business Account

Need access to your company's Business Account? Here's how.

Automatic Request

If you sign up with your company email (@companydomain.com):

1. System automatically detects matching domain
2. Access request is created
3. Account owners receive notification
4. Wait for approval

Manual Request

If automatic detection didn't work:

1. Find Account Information

• Ask your IT department for account details
• Get account ID or domain from account owner

1. Submit Request

• Go to Account Settings
• Find "Request Access" option
• Enter account information
• Submit request

1. Wait for Approval

• Account owners/admins will review
• You'll receive notification of decision

What Information to Include

When requesting access:

• Your name and role
• Why you need access
• Your company email address
• Any relevant details

After Approval

Once approved:

• You'll receive email notification
• Account appears in your profile list
• You can switch to the account
• Start collaborating with your team

If Request is Denied

• Contact account owner/admin directly
• Verify your email domain matches
• Check if you're using the correct account
• Create a dispute if needed

Troubleshooting

Not seeing the request option?

• Make sure you're signed in
• Check your email domain
• Contact support for help

Request taking too long?

• Follow up with account owner
• Check your email for updates
• Contact Refer2u support if needed