2 min read
Company Management

Domain-Based Auto-Linking Explained

domainauto-linkingaccess

Domain-based auto-linking automatically detects when employees with matching domain emails sign up for Refer2u.

How It Works

  1. Account Created: Business Account is created with domain (e.g., example.com)
  2. Employee Signs Up: Employee with @example.com email signs up
  3. Auto-Detection: System detects domain match
  4. Access Request: Access request is automatically created
  5. Notification: Account owners/admins receive notification
  6. Approval: Owner/admin approves or rejects request

Benefits

  • Seamless Onboarding: Employees don't need invitation links
  • Automatic Detection: No manual searching required
  • Secure Process: Still requires approval from account owners
  • Scalable: Works for companies of any size

For Employees

When you sign up with a work email:

  • If a matching account exists, you'll see a notification
  • You can request access immediately
  • Account owners will be notified
  • You'll get access once approved

For Account Owners

When an employee requests access:

  • You'll receive a notification
  • Review the request
  • Approve or reject as appropriate
  • Employee gains access upon approval

Troubleshooting

Not seeing the account?

  • Check your email domain matches exactly
  • Contact your IT department
  • Request access manually if needed

Request not approved?

  • Contact account owner/admin
  • Check if your email domain is correct
  • Create a dispute if you believe you should have access

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